Legal

Privacy Policy

Last updated: 1 May 2025

CyberZones.pro ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit cyberzones.pro (the "Website"). This policy is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our Website, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Website.

1. Who We Are

CyberZones.pro is an independent Australian gaming media publication operated from Sydney, New South Wales, Australia. Our registered office is at Level 12, 1 Market Street, Sydney NSW 2000. For privacy-related enquiries, contact us at [email protected].

2. Information We Collect

We may collect the following categories of personal information:

  • Contact information — name and email address submitted via our contact or newsletter forms.
  • Usage data — pages visited, time spent on pages, browser type, operating system, and referring URL, collected automatically via server logs and analytics tools.
  • Device information — IP address, device type, and screen resolution for statistical purposes.
  • Communications — the content of messages you send us via the contact form or email.

We do not collect sensitive information (such as health, financial, or government identifier data) and we do not require account registration to use the Website.

3. How We Collect Information

We collect information in the following ways:

  • Directly from you when you complete a form, subscribe to our newsletter, or contact us.
  • Automatically through cookies and similar tracking technologies (see our Cookie Policy for details).
  • From third-party analytics providers that aggregate anonymised usage statistics.

4. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support.
  • Send you our newsletter and editorial updates, where you have subscribed.
  • Analyse Website traffic and improve the quality and relevance of our content.
  • Detect and prevent fraudulent or abusive activity.
  • Comply with legal obligations under Australian law.

We will not use your personal information for purposes other than those described above without your prior consent.

5. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

  • Service providers — trusted third-party vendors who assist us in operating the Website (e.g., hosting providers, email delivery services), bound by confidentiality agreements.
  • Legal authorities — where required by law, court order, or regulatory authority in Australia.
  • Business transfers — in the event of a merger, acquisition, or sale of assets, personal information may be transferred to the successor entity.

6. Data Storage and Security

Your personal information is stored on servers located in Australia. We implement industry-standard technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Retention of Data

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by Australian law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months for correspondence records.

8. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Complain about a breach of the APPs.
  • Opt out of direct marketing communications at any time.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Cookies

We use cookies and similar technologies to improve your browsing experience. For full details on the types of cookies we use and how to manage them, please refer to our Cookie Policy.

10. Third-Party Links

Our Website may contain links to third-party websites, including game developer sites, esports organisations, and tournament platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

11. Children's Privacy

Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised "Last updated" date. Continued use of the Website after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Post: Privacy Officer, CyberZones.pro, Level 12, 1 Market Street, Sydney NSW 2000, Australia